DHL

This courier service provides expedited deliveries to the majority of areas within US. We use this service for parcels shipped from our international-based warehouses (ie International Shipping). A signature is required for deliveries and must be to a physical street address only (ie No PO Boxes). Tracking of parcels can be performed online (http://www.dhl.com.au/en/express/tracking.html).

UPS

UPS is a leading global shipping carrier that offers a range of shipping services, including:

• UPS Ground: Cost-effective ground shipping within the contiguous United States, with 3-5 business day delivery.
• UPS 3-Day Select: Expedited ground shipping with delivery in 3 business days.
• UPS 2nd Day Air: Air shipping with delivery in 2 business days.
• UPS Next Day Air: Urgent air shipping with next business day delivery.

UPS has specific restrictions on the types of items that can be shipped, including prohibitions on hazardous materials, firearms, live animals, and high-value items over $50,000. There are also size and weight limits for UPS packages. UPS provides packaging guidelines to ensure safe transport of shipments, including the use of rigid boxes, adequate cushioning, and proper labeling. UPS offers shipping insurance and a delivery guarantee for its ground service, with claims for lost or damaged packages needing to be filed within 9 months. Additional handling charges may apply for large, heavy, or irregularly shaped packages that require special care during shipping.
o track your UPS package, you can use the UPS Tracking page. Here are the links to track your package based on your location:

• United States: https://www.ups.com/track?loc=en_US

USPS

The United States Postal Service (USPS) is the national postal service of the United States, responsible for providing affordable and reliable mail and package delivery services. When shipping with USPS, customers are provided with a unique tracking number that can be used to monitor the status and location of their package. To track a USPS shipment, customers can visit the official USPS Tracking page at:https://www.usps.com/m/TrackConfirmActionOn the USPS Tracking page, customers can enter their tracking number to view detailed information about their package's journey, including:

• Current status (e.g. "Out for Delivery", "Delivered")
• Last known location and timestamp
• Estimated delivery date
• Any delivery exceptions or delays

USPS offers a range of shipping services, including First-Class Package Service, Priority Mail, and Priority Mail Express, each with different delivery timelines and pricing. Many USPS services also include features like free tracking, insurance coverage, and signature confirmation. You can find their USPS tracking number on their shipping receipt, sales receipt (if insurance was purchased), or in the confirmation email from the retailer or USPS.com. The tracking number typically consists of a mix of letters and numbers, such as "9400 1000 0000 0000 0000 00".